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CUSTOMER CENTRIC CLOUD SOLUTIONS

CSTeqnio is your specialist partner in business process improvement. We are leading Salesforce CRM implementation partner for KSA.

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ENABLING BUSINESSES TO ACCELERATE TRANSFORMATION

The world’s #1 CRM solution is the path forward for every part of your business.

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PURPOSE BUILT SOLUTIONS

Your success with Salesforce means everything to us. Our people and services will help you deploy smoothly, learn quickly, grow intelligently, and deliver better customer experiences.

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WHO WE ARE

CS Teqnio is founded in the year 2015, We are a team of experienced Salesforce Certified Professionals with a vision to help companies adopt Salesforce.com and manage cloud transformations in a manner that maximizes simplicity, flexibility across programs over the time and with minimum risk. CSTeqnio is your Specialist partner in business process improvement. We are Salesforce CRM implementation, integration and service specialists in KSA.

WHY US

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    RELIABILITY

    We respond to all IT related problems proactively to keep your business running with the least amount of disruption. Our main objective is delivery of our projects on time and ensuring 100% client satisfaction.

     

    EFFICIENT

    We deliver results in light speed to all our customers. We regularly review our performance and plan upgrades accordingly. We strive to deliver the fastest possible service to our customers and exceed their expectations.

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    FLEXIBLE & RESPONSIVE

    Professional Service with exceptional level of flexibility and responsive support. We strive for continuous improvement as we pursue quality in every aspect of our business by working on our clients feedback.

     

    TRANSPARENCY

    CSTeqnio’s services fee is completely transparent – there are absolutely no hidden fees. No service organization is worth your trust if it hits you with undisclosed fees. Our fees are among the lowest within the high-quality segment of the industry.

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    AVAILABILITY

    We appreciate your patronage and understand that your time is very valuable. That is why our phones are answered around the clock by our directors and professionals instead of answering machines. Our directors are committed to serve you promptly, and make decisions without delay.

     

    QUALIFIED

    Our IT staffs are professionally qualified. We invest in research, technology, customer support and innovative designs. We strive to provide comprehensive services and full client satisfaction with our superior product knowledge and technical expertise.

OUR SERVICES

Whether you’re newly implementing or hoping to expand the use of Salesforce into other parts of your business, our team of certified Salesforce consultants can help guide you through the process. We not only help you to implement industry best practices but also help you to maximize your ROI. Our team has deep business and technical competencies and is focused on helping you increase customer engagement and growth. Our proven methodology ensures high quality cloud implementations which are timely and budget friendly.

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CRM CONSULTING & IMPLEMENTATION

  • Sales Process Automation.
  • Contact Center Consulting.
  • Certified Salesforce consultants.
  • Industry best practices.
  • Quick start package for SMB’s
  • Agile implementation process
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CUSTOMIZATION & DEVELOPMENT

  • Point & Click out of the box customization.
  • Personalize solution mapped with business needs.
  • Salesforce Optimization.
  • Build custom Force.com apps.
  • Develop Custom VF Pages, Apex Classes, Triggers..etc.
  • Communities & Portals Services
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INTEGRATION & DATA MIGRATION

  • System integration strategy and best practices.
  • Enterprise Application Integration.
  • Build an integrated architecture that can scale rapidly to your business needs.
  • Application & Data Migration Services.
  • Data Cleansing, Reduplication & Consolidation.
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SUPPORT & TRAINING

  • Salesforce Consulting.
  • Administrative & Dev support.
  • Post Go-Live Flexi support packages.
  • On demand 24/7 Support.
  • End User adoption training.
  • Custom Salesforce Admin/Dev Trainings.

SALESFORCE PRODUCTS

The leading Customer Relationship Management platform, Salesforce® is most effective when it seamlessly supports your business, processes, and users. Whether you're implementing Salesforce® or looking to increase its usability and functionality, the Salesforce® experts at CTeqnio are here to help. Our consultants and support team have expertise with all aspects of the Salesforce® platform including the Sales Cloud®, Service Cloud®, Salesforce Marketing Cloud™, Lightning, and application development.

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SALES CLOUD

  • Sell smarter and faster with the world’s #1 CRM.
  • The new Sales Cloud, powered by Lightning.
  • Grow your accounts, find new customers, and close deals faster — from anywhere.
  • Accelerate productivity.
  • Make insightful decisions.

 

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SERVICE CLOUD

  • World’s #1 customer service solution.
  • Faster, smarter, personalized service that will increase loyalty, retention and satisfaction.
  • Customer service software in the cloud that really delivers.
  • Support Customer – Anytime, Anywhere.
  • Omni-Channel Support channels.

 

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COMMUNITIES

  • Reimagine customer, partner, and employee engagement.
  • Community Cloud connects customers, partners, and employees directly to the information, apps, and experts they need to take action.
  • Community Cloud is easily customized to reflect your brand and extend your online customer experience.

 

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MARKETING CLOUD

  • Build and manage your 1:1 customer journeys with the world’s most powerful digital marketing platform.
  • Make the most of every interaction by visualizing and mapping personalized 1:1 journeys across channels, devices, and customer lifecycle stages.
  • Email, Mobile, Web and Social Media Marketing

 

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ANALYTICS

  • With Analytics Cloud, drill down into any dataset, get instant answers, and collaborate with your team on any device, from anywhere.
  • Unify datasets from multiple sources into a single view so you can get faster answers and take immediate actions.
  • Find answers, make decisions, and take action.
  • Bring the power of Wave Analytics to Sales Cloud, and deliver customizable insights to any device at the right time.

 

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APPS

  • Welcome to the world’s #1 enterprise cloud platform, with all the tools and services you need to build apps.
  • Force.com – Armed with lightning-fast tools, now anyone can build social and mobile apps with either clicks or code.
  • Building apps that automate complex business processes is faster and easier than ever before.
  • Expect trusted, scalable, and connected every time by automating your business processes.

 

INTERESTING FACTS AND FIGURES ABOUT SALESFORCE

Numbers keep growing as many companies are migrating from their traditional CRM to Cloud as in Primarily "Salesforce"

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Salesforce Growing Customers

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Salesforce CRM market share in %

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Total Apps in Appexchange

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Educational Orgs & NGOs using Salesforce

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TARGET MARKET

Get more insight into your customers’ behavior so you can personalize service and predict future needs.

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ACCESS & MOBILITY

Monitor and manage your business anytime, from anywhere.

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CUSTOMER CENTRIC

Increase customer loyalty, retention, and satisfaction.

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SOCIAL MEDIA STRATEGY

Connect 1-to-1 with customers on social, mobile, and more.

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BUSINESS ANALYSIS

Anticipate customer wants based on past behavior.

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SCALABILITY

As your Customer base increases, so can you up scale your requirements.

How
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you

“Our Greatest success belongs to our customers.”

“Learn how Cloud Services enhanced the success of these customers.”

OUR CLIENTS

DO YOU HAVE ANY QUESTIONS?

You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.

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